Product Care

Jewelry Care

Tips and tricks to care for your jewelry!

We love our jewelry, and we want your pieces to last a long time. With a little care and attention for your jewelry, it will help to maintain the beauty, shine and durability of your sterling silver pieces.

Remember, your jewelry should be the last thing (after makeup, perfume, bodycare, etc) you put on before going out and the first thing you remove upon coming home.

How should I take care of my jewelry?

  • Remove your jewelry before going to bed, showering, or taking part in any physical activity.
  • Avoid exposure or contact to any chemicals. This includes but is not limited to perspiration (sweat), pH level of the individual’s skin, perfumes/colognes, lotion/creams, cleaning products, chlorine, salt water, or silver polish, etc.
  • Keep your jewelry away from extreme temperatures, humidity (bathrooms) or sunlight.
  • Store them in a clean, dry, and cool place - ideally in an airtight bag with a small packet of desiccant crystals.

Please Note:

High standards of quality and craftsmanship is important to us. All our sterling silver pieces are protected with an electro-coating to help prevent or reduce tarnish! However, with time and wear, some oxidization and tarnish may occur, so we recommend caring and storing your jewelry properly. Nonetheless do not let that worry you, you can still store your sterling silver jewelry.

Learn more about our jewelry material.

How should I clean my jewelry?

To maintain its shine and keep oxidation at bay, always clean your jewelry pieces with a dry, soft, and non-abrasive cloth after every wear and before storing them to remove any residue of dirt, buildup, and perspiration. If necessary, you can use a soft damp cloth to wipe them down gently and pat dry them with a soft cloth.

Important:

For gold-plated pieces, please do not use silver polishing cloths and avoid rubbing hard, as this may cause loss of plating.

Please Note:

Avoid using abrasive jewelry cleaners as these contain harsh chemicals that can destroy your pieces over time. We do not recommend the use of any jewelry polishing cloths which have been treated with cleaners or polishing agents.

How should I store my jewelry?

To protect your jewelry against the elements of daily exposure, we highly recommend that you store your jewelry in a small airtight bag and place a small packet of desiccant crystals in the packaging. Ensure pieces are completely dry and clean before storing. Do not store your jewelry in the bathroom.

Always keep your chains fastened and store your jewelry pieces individually so that they do not rub together, scratch or become tangled.

TIPS:

Believe it or not, the best way to prolong your pieces is to wear them more often. Storing and not wearing your sterling silver jewelry for a long period of time will increase oxidation, discoloration, and tarnish.

The natural oils on your skin can keep your jewelry clean and maintain its brilliance. However, the pH from sweat will cause discoloration and tarnish, hence do remember to remove any jewelry during physical activity.

Please note that our original NATbyJ packaging is not designed to keep jewelry for prolonged periods of time, as they are not airtight and may cause oxidation.

Watch Care

With a little care and attention for your watch, it will help to maintain its condition.

How should I take care of my watch?

For maximum protection, please keep your NATbyJ watch in its box when not in use and remove your watch before participating in physical activity to avoid damage.

Plating:

Plating can corrode and wear off over time especially if it comes into contact with perfumes, body creams or chemicals. We recommend removing your watch when applying perfume and body cream.

Batteries:

Our watch batteries are standard batteries. We recommend using a professional for this service, as changing a battery with incorrect tools can damage the watch.

Leather Straps:

Over time the leather may change in color which is partly due to the oil from your skin and exposure to sunlight. We recommend that you keep your leather strap away from intense sunlight, heat and humidity to prolong its beauty. Exposure to water and cosmetics will stain or damage your leather strap.

Water-Related Use:

Our watch has a 30M / 3 ATM water resistance; suitable for everyday use and can withstand small accidental splashes for example rain, but it's not suitable to be submerged into water, nor suitable for shower.

If your watch experiences a sudden change in temperature or pressure, a slight condensation may appear under the glass of your watch. Please do not attempt to dry it out as the condensation will generally disappear after a while.

How should I store my watch?

To protect your watch against the elements of daily exposure, we recommend that you store your watch in its box and place a small packet of desiccant crystals in the box. Ensure your watch is completely dry and clean before storing. Do not store your watch in the bathroom or humid environment, especially watches with leather straps.

How should I clean my watch?

To maintain its beautiful condition, we recommend cleaning your watch frequently to remove any residue of dirt and perspiration. Take a dry, soft and non-abrasive cloth to wipe your watch. If necessary, you can also use a soft damp cloth to give the metal case / bracelet a gentle clean and pat them dry with a soft cloth.

Important:

  • Do not submerge your watch in water, even if it is water resistant.
  • Do not use soap to clean your watch, as the chemicals can damage your watch over time.